As important now as ever…

On business: “It has long been our policy and our effort to get our clients, not by chasing after them, not by praising our own wares, but by an attempt to establish a reputation… We have a no show window; our only attractiveness is our good name and our reputation for sound advice and integrity… If we do not live up to what they [our clients] believe is our capacity, and to what they believe is the value of our sponsorship, of our trade-mark, they will quit us. And we have no means to prevent them. – Otto Hermann Kahn